Wednesday, November 26, 2014

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FAQ

1. Where is the Health Department

2. What are your office hours

3. Can I come to the health department if I am sick? (ie sore throat, ear infection, stomach ache, etc)

4. Do you provide car seats to all newborn infants?

5. Do you give out medication for head lice?

6. What is the phone number for the Food Stamp Office, the Employment Office, the Social Insurance Office, the Protection and Permanency Office, etc?

7. What is the cost for services?

8. I understand Montgomery County has a local Board of Health Ordinance, which requires that any person who works in a restaurant first attend a Food Handler’s Training program, and get a certification card Where can I get the training and the certification?

9. What educational/training classes to you offer?

10. I’ve been bitten by an animal. Who do I call to report the bite and to find out if I should get medical treatment?

11. What are the symptoms of STD’s (sexually transmitted disease)?

12. What are the symptoms of…?

13. When and how can I reach the Plumbing Inspector?

14. I might be pregnant. When can I get a test to be certain?

15. What are common symptoms my child may experience after receiving their immunizations?

16. How do I rent the community room?

17. On what holidays is the Health Department Closed?

1. Where is the Health Department

Our office is located at 108 E Locust Street at the Montgomery County Health and Civic Center. Next door the UK Ag Extension offices.

2. What are your office hours?

Our office is open:

Monday -  Thursday 8:00am—4:30pm

Fridays 8:00am—12 noon

Appointments are required. Telephone: 859-498-3808

3. Can I come to the health department if I am sick?(i.e. sore throat, ear infection, stomach ache, etc)

We do not have a physician on site. You need to see your family doctor for acute illnesses.

4. Do you provide car seats to all newborn infants?

We do not provide infant and child safety seats to the general public. However, we do provide infant and child safety seats to parents who have been referred to us by the courts after being cited for non-use of car safety seats. If the parent does not have a seat and cannot afford one, our agency may provide them with safety seat free of charge after they have completed a Infant/Child Safety Seat Class.

5. Do you give out medication for head lice?

No, but if the person who has lice has a Medicaid card or K-CHIP insurance, their physician can prescribe treatment and the cost of the prescription is usually covered. Click for more information on head lice . – More Information

6. What is the phone number for the Food Stamp Office, the Employment Office, the Social Insurance Office, the Protection and Permanency Office, etc?

Department for Community Based Services

Family Support : 859-498-5398

Cash assistance, food stamps, and medical assistance

Protection and Permanency: 859-498-6312

Adult services, adoption, childcare, foster care

Social Services: 859-498-6312

Human Resources Cabinet

Employment Services: 859-498-4418

7. What is the cost for services?

Most clinical services are provided at a flat fee of $4.00 for each procedure/medical service provided. The cost of some clinical services, which are supported by state or federal subsidies, is based on a sliding fee scale that takes into consideration the household income and family size. Some clinical services are provided free of charge to eligible participants. The cost for educational programs varies depending on the particular program. Our agency provides many types of inspections, many of which may also require a permit. See Environmental Fees.

8. I understand Montgomery County has a local Board of Health Ordinance, which requires that any person who works in a restaurant first attend a Food Handler’s Training program, and get a certification card. Where can I get the training and the certification?

Food Handler training is held every Monday through Thursday from 8:00am to 4:00pm at the Montgomery County Health Department on Locust Street. The cost for the training is $15.00. A written test is given after the training. Each person who passes the test is issued a Food Handler’s Certification card that is good for 3 years.

9. What educational/training classes do you offer?

We offer a variety of classes. See our Calendar of Events for more details.

10. I’ve been bitten by an animal. Who do I call to report the bite and to find out if I should get medical treatment?

If the animal has broken the skin, you should immediately contact your family physician or go to your local hospital emergency room. You should also call our office to report the bite. Your call will be referred to one of our Environmental staff that will obtain additional information about the incident and instruct you on what additional steps to take. Our telephone number is 859-498-3808 or 859-498-0719

11. What are the symptoms of STD’s (sexually transmitted disease)?

Many women and some men can have no symptoms to some STD’s, but the STD can be causing permanent damage. If you think you may have an STD or have had risky behavior, you need to be tested. Telephone 859-498-3808 to schedule an appointment.

12. What are the symptoms of…?

For information on a variety of health topics see:

Health Information A-Z.

13. When and how can I reach the Plumbing Inspector?

The Plumbing Inspector is in the office on Monday and Thursday from 8:00am-9:30am. His telephone number is 859-498-6122.

14. I might be pregnant. When can I get a test to be certain?

The health department does a urine pregnancy test that can be done within a few days after your missed menstrual period.

15. What are common symptoms my child may experience after receiving their immunizations?

Link to information on each vaccine: http://www.cdc.gov/vaccines/pubs/vis/default.htm

16. How do I rent the community room?

To rent the community room you must contact the Judge Executive’s Office at 859-498-8707.

17. On what holidays is the Health Department Closed?

Martin Luther King, Jr’s Birthday (third Monday in January)

½ day on Good Friday

Memorial Day (last Monday in May)

Independence Day (July 4)

Labor Day (first Monday in September)

Veterans Day (November 11)

Thanksgiving (2 days)

Christmas (2 days)

New Years (2 days)

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Important: The Montgomery County Health Department often works behind the scenes to promote and protect the public’s health.  This website highlights health department services, health information and important links to our other public health partners.

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